Support

Help with the TVK app for Roku.

Watching

A channel shows static or "NO SIGNAL"

The channel is off air right now. Channels come and go during the day, so check the guide (*): channels on air are marked ON AIR. The TV retunes by itself when a channel comes back.

A channel says "WATCH ON TVKNOB.COM"

That channel plays from a website player (for example YouTube) that Roku can't show. Watch it at tvknob.com.

The picture stutters or stops

Live streams need a steady connection. Restart the app, then your Roku (Settings › System › Power › System restart).

Your account

Linking a TV

Press *, choose Link your tvknob.com account, then enter the code at tvknob.com/link. Codes last 10 minutes; the TV shows a new one when a code runs out.

Unlinking a TV

On the TV, press * and choose Signed in as …. Or sign in to Network Studio › Account and sign out the session named TVK Roku. Either way the TV stays on the public channels.

Forgot your password

Reset it at Network Studio, then link the TV again.

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